ServiceNow Official Practice Test CSA: Certified System Administrator
Digital Badge Included
The CSA practice test trains you in core ServiceNow platform administration skills, including instance configuration, application customization, security, data management, automation, and user support.
Why should I use the CSA Practice Test to prepare for the official exam?
The ServiceNow Certified System Administrator (CSA) certification is an excellent fit for professionals who want to validate their foundational knowledge of the ServiceNow platform. Passing the CSA exam allows you to demonstrate your understanding of platform navigation, instance configuration, lists and forms, user administration, access controls, data schema, business rules, UI policies, update sets, notifications, Service Catalog, Knowledge Management, and basic automation capabilities. The ServiceNow CSA exam blueprint provides the foundation for this exam. After earning this certification, you may choose to further expand your expertise by pursuing advanced ServiceNow certifications, such as Certified Application Developer (CAD).
The CSA practice test includes two different modes: Certification Mode and Practice Mode. Certification Mode enables you to assess your overall readiness and identify knowledge gaps, while Practice Mode allows you to focus on strengthening the specific areas that need improvement.
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Release Date: 02/2026
Job Role: ServiceNow System Administrator
Language: English
The ServiceNow CSA practice test contains 120 questions and covers the following objectives:
Platform Overview and Navigation – 6 questions
- ServiceNow Platform overview
- Platform capabilities and services
- The ServiceNow Instance
- Next Experience Unified Navigation
Instance Configuration – 12 questions
- Installing applications and plugins
- Personalizing/customizing the instance
- Common user interfaces in the Platform
Configuring Applications for Collaboration – 26 questions
- Lists, Filters, and Tags
- List and Form anatomy
- Form Configuration
- Form templates and saving options
- Advanced Form Configuration
- Task Management
- Visual Task Boards (VTBs)
- Visualizations, Dashboards, and Platform Analytics
- Notifications
Self Service & Automation – 23 questions
- Knowledge Management
- Service Catalog
- Workflow Studio
- Virtual Agent
Database Management and Platform Security – 33 questions
- Data Schema
- Application/Access Control
- Importing Data
- CMDB and CSDM
- Security Center
- Shared Responsibility Model
Data Migration and Integration – 20 questions
- UI Policies
- Business Rules
- System update sets
- Scripting in ServiceNow
System Requirements
A practice test simulates the actual test and aims to provide you with optimal preparation for what to expect on the real exam. A MeasureUp practice test includes around 150 questions covering the exam objective domains. There are two possible test-taking modes to prepare students for their certification: Certification Mode and Practice Mode.
- Practice Mode allows users to highly customize their testing environment. They may select how many questions to include, the maximum time to finish, randomize question order, and choose how and which questions are shown.
- Certification Mode simulates the actual testing environment. It is timed and does not permit users to view answers or explanations until after the test.
How does it work?
Check out our video to see exactly how MeasureUp’s practice tests work.
Why should you trust MeasureUp over free learning material?
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Will studying with a MeasureUp practice test improve my chances of passing at the first attempt?
Yes. MeasureUp's practice tests are designed to help you save time and pass on your first attempt. The test is fully customizable, allowing you to focus on your weak areas. Since the style, objectives, question types, and difficulty match the official exam, passing the practice test twice consecutively in Certification Mode means you're exam ready.
What can I expect to earn if I pass the ServiceNow Certified System Administrator (CSA) exam?
On passing the ServiceNow CSA exam and obtaining a job as a junior administrator, you can expect to earn a salary in the United States of approximately 80,000 to 90,000$.
Source: salary.com
Continue growing with MeasureUp’s learning material. Obtaining an ServiceNow certification opens many paths:
Micro-Certifications:
CIS-CSM Customer Service Management
ServiceNow Certified System Administrator (CSA) PRACTICE TEST
Why should you use our ServiceNow Certified System Administrator (CSA) practice test?
The MeasureUp ServiceNow Certified System Administrator (CSA) practice test is the most realistic simulation of the actual certification exam on the market, offering you the perfect opportunity to pass the official exam on the first attempt. And with our Test Pass Guarantee, you can be sure of success! The CSA practice test has been created by leading experts in the field of ServiceNow administration, including user management, data management, platform configuration, and process automation.
Why should you trust the ServiceNow Certified System Administrator (CSA) Practice Test from MeasureUp over free learning material?
The MeasureUp ServiceNow Certified System Administrator (CSA) practice test has many advantages over free learning material, including:
ServiceNow Certified System Administrator (CSA) EXAM
How to use the ServiceNow Certified System Administrator (CSA) Practice Test?
You can use the ServiceNow CSA practice test in two different modes: certification and practice mode. The former allows you to assess your knowledge and discover your weak areas, while the latter helps you focus on those areas, ensuring you spend your time wisely.
We recommend starting with certification mode. After completing the test, review the generated report to identify areas that need improvement. Then, switch to practice mode to work on those areas. Once you feel confident, retake the test in certification mode. If you pass twice consecutively with a score of 90% or higher, you’re ready for the real exam!
What is the ServiceNow Certified System Administrator (CSA)?
The ServiceNow Certified System Administrator (CSA) certification exam validates your knowledge and skills in configuring, implementing, and maintaining the ServiceNow platform. It covers core platform features such as user interface configuration, database management, security and access controls, workflow automation, reporting, and basic scripting.
Is the ServiceNow CSA exam hard?
The ServiceNow Certified System Administrator (CSA) exam is considered entry-level within the ServiceNow certification path. While there are no strict prerequisites, it is recommended that candidates have completed the ServiceNow Fundamentals training and have hands-on experience working with the ServiceNow platform before attempting the exam.
How can I pass the ServiceNow Certified System Administrator (CSA) certification exam?
To pass the ServiceNow CSA exam, combine official training, hands-on practice within a ServiceNow instance, and realistic practice tests like the MeasureUp ServiceNow Certified System Administrator practice test. Focus on understanding platform navigation, data schema, security model, and automation tools, and aim to consistently score above 90% in practice exams.
How many questions does the ServiceNow Certified System Administrator (CSA) exam have?
The ServiceNow CSA exam typically consists of 60 multiple-choice questions that must be completed within a 90-minute time limit.
Is the ServiceNow Certified System Administrator (CSA) worth it?
If you're looking to build or advance your career as a ServiceNow administrator, the ServiceNow Certified System Administrator (CSA) certification is an excellent starting point. It demonstrates to employers that you have validated knowledge of core ServiceNow platform functionality and best practices for system administration.
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