Assessment CSA: Certified System Administrator

The ServiceNow Certified System Administrator (CSA) assessment is designed to test your knowledge of the topics included in the ServiceNow CSA exam.

This assessment is aimed at ServiceNow professionals who want to validate their skills in platform administration, core configuration, and day-to-day management of the ServiceNow environment.

Candidates should have knowledge of configuring users and groups, managing roles and permissions, creating and modifying forms and lists, and working with applications and modules within the platform. Candidates should also have experience with data management, including tables, fields, imports, and basic reporting capabilities.

They should be able to configure core platform features, apply security best practices, support automation using workflows and Flow Designer, manage system settings, and maintain a stable and efficient ServiceNow instance.

This assessment contains 30 questions from the MeasureUp associated practice test. It does not include explanations or references as this is an assessment-only product.