Assessment CIS-CSM: ServiceNow Certified Implementation Specialist - Customer Service Management

Only %1 left

The CIS-CSM: ServiceNow Customer Service Management assessment is designed to test your knowledge of the topics included in the ServiceNow CIS-CSM exam.

This assessment is aimed at ServiceNow professionals who want to validate their Customer Service Management implementation skills.

Candidates should have knowledge of implementing, configuring, and managing ServiceNow Customer Service Management solutions. Candidates should also have hands-on experience with case management, workflows, service portals, automation, integrations, and reporting within the ServiceNow platform.

They should be able to configure and manage core CSM capabilities, including customer and consumer service models, case routing and assignment, service level management, digital engagement, and integration with other ServiceNow applications.

This assessment contains 30 questions from the associated MeasureUp CIS-CSM practice test. It does not include explanations or references, as this is an assessment-only product.

Regular Price $19.95 As low as $7.98

All Practice Tests, Up to 60% Off!
Choose the subscription plan that best fits your needs and enjoy full access to our entire practice tests catalog.
Start Now!

Full access to the Practice Test catalog
Get a Subscription Plan from $21.

Skip to the end of the images gallery