Microsoft Practice Test MS-721: Collaboration Communications Systems Engineer
Digital Badge Included
The MS-721 practice test trains you in deploying and maintaining Microsoft Teams collaboration communications systems.
Why should I take the MS-721 exam?
The MS-721 exam offers you the chance to demonstrate your skills in planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, webinars, town halls, Teams Rooms, and personal and shared space devices like Teams Android and Window devices. Candidates will have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. Passing the MS-721 exam will earn you the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
The MS-721 practice test includes two different modes: certification and practice mode. Certification mode allows you to assess your knowledge and discover your weak areas, with practice mode allowing you to focus on the areas that need development.
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Release Date: 07/2023 (Last update: 01/2025)
Job Role: System Engineer, IT Administrator
Language: English
The MS-721 practice test contains 167 questions and covers the following objectives:
Plan and design collaboration communications systems -47 questions
Plan and design Teams meetings
- Plan and design Teams meeting policies and settings
- Plan for PSTN audio conferencing
- Plan for Teams meetings, webinars, and town halls
- Recommend when to use Teams Premium
- Recommend when to use Microsoft Copilot for Microsoft 365 in Teams
- Recommend meeting types based on business requirements, including virtual appointments, webinars, town halls, and meetings
- Recommend methods for assigning policies
- Plan and design Teams policy packages
Plan and design Teams Phone and PSTN connectivity
- Identify licensing requirements to enable Teams Phone for users, shared devices, and Teams resource accounts
- Identify PSTN connectivity requirements
- Recommend when to use Teams Phone Mobile
- Plan for Operator Connect
- Recommend an appropriate billing method for communications consumption
- Plan for Shared Calling
- Plan usage scenarios for service and user phone numbers
- Plan for porting and/or acquiring phone numbers
- Recommend devices for Teams Phone
- Plan for and recommend analog devices, Session Initiation Protocol (SIP) handsets, and SIP devices
- Recommend when to use Survivable Branch Appliances (SBAs)
- Plan and design Direct Routing call flows
- Recommend a Session Border Controller (SBC) solution based on PSTN connectivity
- Identify an appropriate compliance recording solution
- Identify an appropriate certified contact center solution
Plan and design Teams-certified device solutions
- Recommend a room configuration based on the meeting space
- Recommend a room configuration based on customer and business requirements
- Choose between Teams Rooms Basic and Teams Rooms Pro
- Recommend a Teams Rooms device platform, including Windows and Android
- Recommend Teams-certified devices
- Recommend Teams Rooms certified components
- Recommend when to use Cloud Video Interop (CVI)
- Recommend when to use Direct Guest Join
- Recommend an update strategy for Teams Meeting Room devices
- Identify the requirements for a Microsoft Teams Rooms resource account
- Identify the enrollment requirements for Microsoft Intune
- Plan for advanced features on shared devices
Prepare the network for Teams
- Perform a network analysis by using the Microsoft Teams Network Assessment Tool
- Determine network readiness for Teams
- Recommend when to use Enterprise Content Delivery Network (eCDN)
- Specify the network configuration for certified devices
- Determine network requirements by using the Network planner for Teams
- Specify the optimal network architecture for Teams
- Specify Teams Quality of Service (QoS) requirements and policies
- Configure Teams for QoS
- Configure Media Bit Rate (MBR)
- Create and assign a network roaming policy
- Configure the network topology
- Configure tenant data upload for the Microsoft Call Quality Dashboard
- Configure reporting labels for Call Analytics
Configure and manage Teams meetings, webinars, and town halls -26 questions
Configure and manage Teams meetings
- Create and manage meeting policies, including policy packages and group policy assignment
- Configure meeting settings
- Configure avatars for Teams meetings
- Configure Microsoft Mesh meetings in Microsoft Teams
- Configure and manage meeting features, including meeting apps, polls and forms, Q&A, breakout rooms, and Teams Premium features
- Create and manage Teams meeting templates and meeting template policies
- Configure controlled content meeting policies
- Configure Cloud Video Interop policies
- Configure meeting recording and transcription to support Copilot for Microsoft 365
- Configure virtual appointments, including advanced features
Configure and manage audio conferencing
- Configure audio conferencing for Teams
- Configure a default audio conferencing bridge
- Configure an audio conference bridge number
- Configure a toll-free conference bridge number
- Assign a specific audio conferencing number to a user
- Configure toll-free audio conferencing
- Configure the audio conferencing numbers included in meeting invitations
Configure and manage Teams webinars
- Configure webinar roles and presenter and attendee experience
- Manage access to scheduling Teams webinars
- Configure policies for Teams webinars
- Configure in-org vs public webinars
- Configure advanced webinar features
- Configure attendee interaction for webinars
Configure and manage Teams Town halls
- Configure Town Hall settings
- Configure a Microsoft eCDN for Town halls
- Configure advanced Town hall features
- Configure Town halls with Teams, Viva Engage, and Microsoft Stream
Configure and manage Teams Phone -59 questions
Configure Teams Phone policies
- Configure dial plans
- Configure calling policies
- Configure call park policies
- Configure caller ID policies
- Configure IP Phone policies
- Configure mobility policies
- Configure voicemail policies
- Configure call hold policies
- Configure outbound call restrictions
- Configure inbound call blocking
- Configure routing of unassigned numbers
- Configure compliance recording policies
Configure auto attendants and call queues
- Design call flows for auto attendants and call queues
- Configure Teams Phone resource accounts
- Assign licenses to resource accounts
- Assign phone numbers to resource accounts, including toll-free phone numbers
- Assign a resource account to an auto attendant or call queue
- Choose an appropriate call queue routing method
- Configure holidays for auto attendants and call queues
- Configure custom Music on Hold (MoH)
- Assign a dynamic caller ID policy for call queues
- Configure voice applications policies for auto attendants and call queues
Configure dynamic emergency calling
- Design a solution for dynamic emergency calling
- Configure emergency calling locations
- Configure emergency call routing policies
- Configure emergency calling policies
- Configure networks and locations (Location Information Service (LIS))
- Validate emergency address and emergency calling from Teams clients
- Troubleshoot dynamic emergency address
Configure and manage users for Teams Phone
- Assign a Teams Phone Standard license
- Assign a Teams Calling Plan
- Assign user dial plans
- Assign phone numbers to users by using the Microsoft Teams admin center
- Assign phone number in bulk by using PowerShell
- Assign a verified emergency address location
- Assign a calling policy to a user
- Assign a Shared Calling policy to a user
- Assign a private line to a user
- Assign a voice routing policy to a Direct Routing user
Configure and manage calling features for Teams Phone
- Configure voicemail
- Configure group call pickup
- Configure Call Forwarding
- Configure Simultaneous Ring
- Configure call delegation
- Configure audio conferencing for a user
- Assign a Dial-out from meetings policy for a user
- Assign a call hold policy
- Configure Shared Calling
Configure and manage Teams Rooms and devices -35 questions
Manage and maintain Teams Rooms and devices
- Configure device settings
- Configure local network settings
- Configure device updates
- Recommend Conditional Access Policy MFA exceptions for Resource accounts
- Configure meeting room settings by using the Microsoft Teams admin center or the local Teams application settings
- Manage Teams Rooms from the Microsoft Teams Rooms Pro Management portal
- Specify Intune configuration requirements for Teams devices
- Deploy common area phones, user phones, conference phones
- Create and manage Teams device tags
- Configure SIP Gateway and provision SIP devices
- Manage and monitor shared space rooms that include bring-your-own devices
- Monitor Teams device health
- Troubleshoot authentication issues
- Troubleshoot update issues
- Troubleshoot remote provisioning issues
- Troubleshoot Bluetooth beaconing
Configure and manage Teams Android devices
- Configure IP phone policies
- Create and configure device configuration profiles for Android based devices
- Enable hotline for shared space devices
- Deploy Android devices remotely
Configure and manage Teams Windows devices
- Specify domain group policy exclusions for Teams Rooms on Windows
- Configure custom displays for Teams Rooms on Windows
- Customize meeting room settings by using XML files on Windows
- Configure settings for peripherals for Teams Room on Windows
Configure optional features for Teams Rooms and devices
- Configure HDMI ingest and options
- Configure a content camera
- Configure Teams casting
- Configure proximity join
- Configure room remote
- Configure Direct Guest Join
- Configure hot desking on Teams shared devices
- Configure AI-enabled voice and video capabilities for shared space devices
Notes:
- The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.
- Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.
System Requirements
A practice test is an informal exam that recreates the experience of an actual test and helps you to prepare better for what to expect on the real exam. A MeasureUp practice test includes approximately 150 questions covering the exam objective domains. In a MeasureUp practice test there are two separate test-taking modes to prepare students for their certification: Certification Mode and Practice Mode.
- The Practice Mode allows users to highly customize their testing environment. Users may select how many questions they want to include in their assessment, the maximum time to finish the test, the option to randomize the question order, and select how and which questions will be shown in the test.
- The Certification Mode recreates the actual test environment that users will interact with when taking a certification exam. They are timed and do not allow users to view the answers and explanations to questions until after the test.
How does it work?
Take a look at our video to see exactly how MeasureUp’s practice tests work.
Why should you trust MeasureUp over free Learning material?
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Will studying with a MeasureUp practice test improve my chances of passing at the first attempt?
Yes. MeasureUp's practice tests have been specially designed to help you both save time and pass on the first go. The test is fully customizable, allowing you to discover and target your weak areas. This makes the learning process quicker and smoother. Also, as the style, objectives, question type, and difficulty are the same as those found on the official exam, you can be sure that when you pass the practice test twice in Certification Mode, you are exam ready.
What can I expect to earn if I pass the MS-721 exam?
On passing the MS-721 exam and obtaining a job as a mid-level IT Administrator, you can expect to earn a salary in the United States of approximately $100,000.
Source: Nigel Franks International.
Continue to grow with MeasureUp’s learning material. Explore the Modern work learning path.
Fundamentals:
MS-900: Microsoft 365 Fundamentals
Role-Based:
MD-102: Endpoint Administrator
MS-102: Microsoft 365 Administrator
Bundle (MD-102 + MS-102: Microsoft 365 Admin Expert
MS-700: Managing Microsoft Teams
MS-721: Collaboration Communications Systems Engineer
MS-721 PRACTICE TEST
Why should you use the MeasureUp practice test?
The MeasureUp MS-721 practice test is the most realistic simulation of the actual certification exam on the market, giving you the perfect opportunity to pass the official MS-721 exam the first time you sit it. With our Test Pass Guarantee, you can be sure of success as we offer all of your money back if you do fail the exam. The MS-721 practice test has been created by leading experts in planning and managing Teams collaboration communications systems.
How to use an online Practice Test?
In a Practice Test there are two specific test-taking modes to prepare students for their certification: Certification Mode and Practice Mode.
- Practice Mode. The Practice Mode allows users to highly customize their testing environment. They may select how many questions they want to include in their assessment, the maximum time to finish the test, the possibility to randomize the question order, and select how and which questions will be shown in the test.
- Certification Mode. The Certification Mode provides a simulation of the real testing environment users will encounter when taking a certification exam. They are timed and do not allow users to request answers and explanations to questions until the end of the test.
Will the questions be the same as the actual exam?
Although the questions will emulate the official exam’s questions in terms of style, content, and level of difficulty, for reasons of copyright they will not be identical. This will allow you to fully understand the content you are studying so that, no matter how the questions are focused, you can be confident you are covering the same content and that you will have no problem in passing the exam.
MS-721 CERTIFICATION EXAM
Can I purchase an exam voucher from MeasureUp?
No, MeasureUp does not offer any exam vouchers for the certification exam.
How can I pass the MS-721 exam?
- Review the exam domains carefully.
- Create your study plan for your preparation.
- Enroll for the MeasureUp practice tests. Our practice tests emulate the actual exam in terms of style, format, skill sets, question structure, and level of difficulty, and can be taken in two different formats: practice mode and certification mode.
- Practice, practice, practice! After looking at all the questions available in the test, checking the correct answers, reviewing the explanations regarding all the different answer options, and consulting the carefully chosen references, it is now time to use the test’s Certification Mode. This is the closest experience you’ll get to the real exam. And when you pass the Certification Mode twice consecutively with a score of 90% or more, you know you are… Exam ready!
What characteristics does the MS-721 exam have?
- Question number: 50-60 questions
- Exam duration: 100- 120 minutes
- Passing Score: All technical exam scores are reported on a scale of 1 to 1,000. A passing score is 700 or greater. As this is a scaled score, it may not equal 70% of the points. A passing score is based on the knowledge and skills needed to demonstrate competence as well as the difficulty of the questions.
What is the MS-721?
The MS-721 exam is for systems engineers that aspire to validate their skills managing Teams collaboration communications systems.
Is the MS-721 exam hard?
The MS-721 exam is an Associate-level exam, which means that it is of moderate difficulty.
Is the MS-721 exam worth it?
If your goal is to gain wider recognition of your skills in managing Teams collaboration communications systems at your current employer or access to new career opportunities, then obtaining a certification is definitely worth the investment of time and effort.
How many questions are on the MS-721?
There are approximately 50 to 60 questions on the MS-721 exam.
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