Microsoft Practice Test MS-102: Microsoft 365 Administrator

The MS-102 practice test contains 123 questions and covers the following objectives:

Deploy and manage a Microsoft 365 tenant - 36 questions

Implement and manage a Microsoft 365 tenant

• Create a tenant
• Implement and manage domains
• Configure org settings including Security & Privacy and Organizational profile
• Monitor the health of Microsoft 365 services by using Service Health, including configuration of notifications
• Configure and review Network connectivity insights
• Configure and monitor software updates by using the Microsoft 365 admin center
• Monitor Microsoft 365 adoption and usage
• Configure and manage Microsoft 365 Backup

Manage users and groups

• Create and manage users in Microsoft Entra, including external users
• Create and manage contacts in Microsoft 365 admin center
• Create and manage Microsoft 365 groups and shared mailboxes
• Manage and monitor licenses including group-based licensing
• Perform bulk user management (including PowerShell)

Manage roles and role groups

• Implement and manage roles in Microsoft 365 and Microsoft Entra
• Manage role groups in Defender XDR, Purview, and M365 workloads
• Manage delegation via administrative units
• Manage Microsoft Entra roles in Microsoft Entra privileged identity management (PIM)

Implement and manage Microsoft Entra identity and access - 30 questions

Implement and manage identity synchronization with Microsoft Entra tenant

• Prepare for identity synchronization by using IdFix
• Implement and manage directory synchronization by using Microsoft Entra Connect Sync or Microsoft Entra cloud sync
• Monitor synchronization by using Microsoft Entra Connect Health
• Troubleshoot synchronization, including Microsoft Entra Connect Sync and Microsoft Entra cloud sync

Implement and manage authentication

• Implement and manage authentication methods
• Implement and manage self-service password reset (SSPR)
• Implement and manage Microsoft Entra Password Protection
• Investigate and resolve authentication issues

Implement and manage secure access

• Plan for identity protection
• Implement and manage Microsoft Entra ID Protection
• Plan Conditional Access policies
• Implement and manage Conditional Access policies
• Implement and manage multi-factor authentication (MFA) by using conditional access policies

Manage security and threats using Microsoft Defender XDR - 36 questions

Review and respond to security reports and alerts generated by Microsoft Defender XDR

• Review and respond to threats by using Exposure Management, including the Microsoft Secure Score
• Review and respond to incidents and alerts generated by Microsoft Defender XDR, including guided hunting
• Review and respond to issues identified in Microsoft Defender XDR reports
• Review and respond to threats identified by Threat Intelligence

Implement and manage email and collaboration protection by using Microsoft Defender for Office 365

• Implement threat policies and rules in Microsoft Defender for Office 365
• Configure alert policies in Microsoft Defender for Office 365
• Investigate and respond to email and collaboration threats by using Microsoft Defender for Office 365
• Manage attack simulations, including training campaigns
• Manage restricted entities, including blocked users

Implement and manage endpoint protection by using Microsoft Defender for Endpoint

• Onboard devices to Defender for Endpoint
• Configure endpoint settings
• Review and respond to endpoint vulnerabilities identified in the Microsoft Defender Vulnerability Management dashboard

Implement and manage Microsoft Defender for Cloud Apps

• Configure the app connector for Microsoft 365
• Configure Microsoft Defender for Cloud Apps policies, including triggering alerts
• Interpret activity log
• Configure Cloud App Discovery
• Review and respond to issues identified in Cloud App Discovery

Manage compliance by using Microsoft Purview - 21 questions

Implement Microsoft Purview information protection and data lifecycle management

• Implement and manage sensitive information types by using keywords, keyword lists, or regular expressions
• Implement retention labels, retention label policies, and retention policies
• Implement sensitivity labels and sensitivity label policies
• Monitor label usage by using Content explorer, Activity explorer, and label reports

Implement Microsoft Purview data loss prevention (DLP)

• Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams
• Configure Endpoint DLP
• Review and respond to DLP alerts, events, and reports