Assessment Information Technology Infrastructure Library - Create, Deliver and Support

The ITIL 4 Create, Deliver and Support assessment is designed to test your knowledge of the topics covered in the ITIL 4 CDS certification exam.

This assessment is intended for candidates who are working in IT service management roles and want to validate their ability to manage the creation, delivery, and support of IT-enabled services in alignment with ITIL 4 practices.

Candidates should have a solid understanding of service management concepts and how they are applied within the ITIL 4 framework, particularly in areas such as service design and transition, service delivery, support practices, and value stream integration.

They should also be familiar with the principles of the service value system, the service value chain, and the four dimensions of service management, as they relate to operational excellence and continual improvement.

This assessment contains 30 questions from the MeasureUp associated practice test. It does not include explanations or references, as this is an assessment-only product.