CertKit AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals

This course offers a comprehensive and in-depth introduction to Microsoft 365, Copilot, and AI-powered agents. It equips learners with a strong understanding of the core concepts, key services, security features, and administrative controls within the Microsoft 365 ecosystem. Building on this foundation, the course explores how Copilot and intelligent agents leverage artificial intelligence to streamline workflows, automate routine tasks, enhance collaboration, and deliver personalized user experiences across Microsoft 365 applications. Through practical insights and real-world use cases, participants gain the knowledge required to effectively adopt, manage, and maximize AI-driven productivity tools in modern digital workplaces.

Prerequisites

We recommend that attendees of this course have the following prerequisites:

• Students should have basic functional experience with Microsoft 365 services.
• Students must have a proficient understanding of general IT practices.

Course outcome

In this course, you will learn to:

• Understand the foundational concepts, core services, and administrative controls of Microsoft 365, including how Copilot and AI-powered agents enhance tasks, collaboration and user experiences.
• Recognize the fundamental components and capabilities required to utilize and manage Microsoft 365, Copilot and agents.

Who should attend

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

CertKit content

• E-learning courses:
  • AB-900 - Microsoft 365 Copilot: M365 Architecture and the Copilot Foundation
  • AB-900 - Microsoft 365 Copilot: Identity, Zero Trust, and the AI Perimeter
  • AB-900 - Microsoft 365 Copilot: Microsoft Purview Information Protection and Sensitivity Labels
  • AB-900 - Microsoft 365 Copilot: Mitigating Oversharing in SharePoint and OneDrive
  • AB-900 - Microsoft 365 Copilot: Data Security Posture Management (DSPM) for AI
  • AB-900 - Microsoft 365 Copilot: Microsoft Agent 365 and Lifecycle Governance
  • AB-900 - Microsoft 365 Copilot: Copilot Licensing and Core Configuration
  • AB-900 - Microsoft 365 Copilot: Extensibility, Copilot Studio, and Model Tuning
  • AB-900 - Microsoft 365 Copilot: Exam Readiness and Practice Capstone
• MeasureUp Exam simulation
  • 110+ questions
• Tips & Tricks