30% OFF Buying 2 Practice Tests or more
30% OFF Buying 2 Practice Tests or more - International Day of Education
- 185 Questions
- Try free demo
Microsoft Official Practice Test MB-230: Microsoft Dynamics 365 Customer Service
The MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant practice test is designed to help candidates prepare for and pass the Microsoft MB-230 exam.
This exam is aimed at Customer Service Functional Consultants who want to validate their skills.
Candidates should have strong applied knowledge of the customer service environment. They must be experienced in meeting user needs through Dynamics 365 Customer Service, which includes the use and understanding of cases, knowledge management, queues, entitlements, resource scheduling, SLAs, as well as tools like the Customer Service Insights Add-in for Microsoft D365 Customer Service, Power Virtual Agents and Omnichannel for Customer Service.
They should be able to work together with the solution architect to implement and design service management visualizations and reports. They also collaborate with the customer engagement administrator to implement and upgrade Microsoft Power Platform components.
This test contains 185 questions and covers the following objectives:
Quality test content is extremely important to us so that you will be prepared on exam day. We ensure that all objectives of the exam are covered in depth so you'll be ready for any question on the exam. Our practice tests are written by industry experts in the subject matter. They work closely with certification providers to understand the exam objectives, participate in beta testing and take the exam themselves before creating new practice tests. MeasureUp's quality content and innovative technology have earned the prestigious credential of Microsoft Official Practice Test and is an Official VMware Practice Test.
- Practice test experience prepares you for the real exam and builds your knowledge of exam objectives.
- Detailed explanations for both correct and distractor answers reinforce the material.
- Practice Mode covers all objectives ensuring topics are covered.
- Certification Mode (timed) prepares you for “exam taking” conditions.
- Instant, drill-down score reports tell you exactly the areas to focus on.
- Additional related Web references included.
|Chrome 39||Firefox 34||Internet Explorer 10 and 11||Safari 8|
|Surface Pro||Windows 8||X||X||X|
|Safari 8||Android||Chrome 39||Internet Explorer RT||Internet Explorer 11|
|iPhone 5 or higher*||IOS 8||X||X|
|iPhone 4*||IOS 7||X||X|
|Android Tablet*||4.0 or higher||X||X|
|Android Phone*||4.0 or higher||X||X|
|Lumia 920 or higher*||Windows Phone 8.1||X|
*Online use only with these devices
Download System Requirements
- Win7, Win8.1, Linux 64 bits, MAC OSX 10.9 and 10.10
- We no longer support XP
- First, use the practice test in Practice Mode to access questions, answers explanations and reference materials. Leverage the remediation to additional learning materials to maximize study effectiveness.
- Next, use your Score Report to identify objectives where your score is lower and more study is needed.
- And then, refine your practice experience in Practice Mode by customizing domain objectives or selecting missed questions. Use additional study time wisely.
MeasureUp Refund Policy
ONLINE Practice Tests purchased directly from MeasureUp
may be returned within two (2) business days of the original purchase.
This policy applies to single-user online licenses of MeasureUp practice tests purchased directly from MeasureUp.com and is not applicable to MeasureUp Practice Tests received through an Authorized Channel Partner or purchased at a different marketplace.
If the practice test purchased was discounted as part of a buy multiple practice test discount offer, any items not refunded will be prorated to reflect the actual full purchase price of the practice test. Any discount offers or products received at the time of purchase are forfeited with the refund.
If online practice test was registered, MeasureUp will remove the practice test from your Learning Locker.
Download practice Tests purchased directly from Measureup.com. may be retuned for refund within two (2) business days of the original purchase if NOT registered
Once registered download practice tests are NOT eligible for refund.
ONLINE Assessments purchased directly from MeasureUp.com
may be returned for a refund within two (2) business days of the original purchase if NOT registered.
Once registered the assessment are NOT eligible for refund.
Microsoft Office Cloud Products- No Refunds on Cloud Practice Tests or Cloud Assessments
Fixed Bundles with one price are a considered a one-unit sale. If the Fixed Unit has not been registered in any part, the entire bundle may be returned for refund within(2) business days of original purchase. Once any piece of this fixed bundle is registered, the entire bundle is not eligible for refund.
Cert Kits may be returned for refund within two (2) business days of original purchaseif NOT Registered
Practice Labs many be returned for refund withintwo (2) business days of original purchase if NOT Registered.
Virtual Labs may be returned for refundwithin two (2) business days of original purchase if NOT Registered
Video Learning may be returned for refundwithin two(2) business days of original purchase if NOT Registered.
How to Request a Refund:
Email a copy of your receipt to: with your reason for refund. For eligible products, this request must be received within two (2) business days of your original online purchase at www.measureup.com
MeasureUp has the right to refute any requests for refund on charges that you dispute with your credit card company.
August 10, 2020