Customer Support

Need Help? Check our Frequently Asked Questions.

You'll find answers to your questions about how our products work, technical requirements, ordering information, and much more.

Didn't Find the Answer?

There are several ways for individuals to contact us. Choose the method that is
easiest for you. Our Customer Support Team is ready to help.

Support Hours

Monday - Friday 7:30 am to 4:30 pm Eastern.

Email

Send us an email at support@measureup.com. Send your question anytime and we'll get back to you within 2 business days with an answer.

Phone

Also during business hours, you can speak with a team member by phone by calling (800)649-1687.

Mail

Send your question by postal service to:

MeasureUp, Inc.
11660 Alpharetta Highway, Suite 490
Roswell, GA 30076

Need Sales Assistance?

Companies and Custom Solutions

Get information about large quantity practice test purchases, assessments, products to compliment your training and custom solutions by contacting:

Ilene Steinberg, Director of Sales
Email - ilene.steinberg@measureup.com
Phone - 678.356.5008

Trainers, Educators and Authorized Resellers

Get more training business; ask questions about reporting or creating new products. Contact:

Ilene Steinberg, Director of Sales
Email - ilene.steinberg@measureup.com
Phone - 678.356.5008