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Frequently Asked Questions

 

Have a Question?

The most frequently asked questions are answered here:

 

General

          Ordering Information

          Practice Test Pass Guarantee

          Refund Policy

          Troubleshooting and Site Tips

Practice Tests

          Registering a MeasureUp Product Key

          Download Installation Instructions

          Download Installation Instructions - Microsoft Vista

          DVD Installation Instructions

          DVD Installation Instructions - Microsoft Vista

          Practice Test Delivery Methods and System Requirements

          Practice Test Delivery Methods and System Requirements - for MOS (Microsoft Office Specialist)

Video Training

          Microsoft Office Video Learning FAQ and Troubleshooting

Cert Toolkits

          How to Access a Cert Toolkit

Practice Labs

          Practice Lab FAQ and User Guide

Digital Library (Safari 60-day)

          Digital Library FAQ and User Guide

eBooks

          eBooks FAQ - Access and Download Formats

Still Didn't Find the Answer in FAQs?

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